Scan and identify defective parts directly at the machine and order replacements immediately? - The new myKannegiesser app makes it possible. Instructions, schematics, parts lists and more than 400 service instructional service videos in one app! This makes the job much easier and enables maximum machine availability. The special feature of the app: a scan function for the webshop. Scan and order parts directly from the app without time-consuming searches and never risk mixing up parts.
The app is now available for iOS in the App Store and for Android in the Google Play Store.
The three modules of myKannegiesser
Video-Center
Thanks to over 400 instructional service videos, maintaining your equipment becomes a no-brainer. The video sequences describe maintenance steps and care instructions from the instruction manuals. The steps are shown on real machines and described in subtitles without audio.
Several filter functions like category, machine group, machine type and the interval makes it easy to find the needed video.
Available for: All customers worldwide
Languages: German, English
My Machines
Every customer can see every owned Kannegiesser machines in a list. It shows the serial number, the customer code of the location (as some customers have more than only one plant) and the year of manufacture. Here you can download documentation for every machine as pdf files (so far only possible at my.kannegiesser.com, not in the app).
Available for: All customers worldwide
Languages: German, English
Webshop
The webshop is an online store that allows you to order for spare parts 24/7/365. Find spare parts instantly by scanning the barcodes on the parts or keep using the convenient search mask.
Available for: Customers from Australia, Austria, Belgium, Canada, France, Germany, Italy, Luxembourg, Netherlands, Spain, Switzerland, USA)
Languages: German, English, French, Dutch, Spanish, Italian
How to get access to myKannegiesser?
Kannegiesser customers can sign up and receive a log in directly on the starting screen of the app with a valid e-mail address and their customer number. Of course, customers can still sign up via the "myKannegiesser" button on kannegiesser.com.